POLICIES

Our Corporate Values

• Compliance with Legal Terms and Purpose

• Honesty and Transparency

• Privacy And Reliability

• Dedication And Diligence

• Perfectionism and Openness to Development

• Satisfaction And Solution Oriented

Fiscal Policy

Exchange income and expenses; It manages the financial risk management principles effectively and in accordance with the authorities and responsibilities defined by the TOBB Budget and Accounting Regulation and related laws and regulations.

Human Resources Policy

Borsa İstanbul selects its employees fairly, equitably and in accordance with the principles of merit, and increases member satisfaction by ensuring the continuity of personnel's performance, corporate commitment, personal and professional development.

Communication and Publication Policy

Correct information that will provide maximum benefit in the trade, agriculture and livestock fields of the Exchange and the District; shares it with its stakeholders by using fast, timely and contemporary communication opportunities.

Information and Communication Technologies Policy

Our Exchange protects existing personal and corporate information in accordance with risk management principles within the framework of information security and confidentiality, and creates communication opportunities and environments that create added value for its members.

Member Relations and Complaint Management Policy

It is a solution-oriented institution that adopts member satisfaction and continuous cooperation with its members as a principle, seeks solutions for member complaints, suggestions, expectations and demands, and performs all necessary activities and activities under the ISO 10002 standard principles and application guidance.

Our Quality and Accreditation Policy

It creates added value for the district by carrying out activities in line with the needs and expectations of its members, and ensures the satisfaction of all parties from the institution. It plans and carries out all its activities in accordance with the requirements of ISO 9001 Quality Management and TOBB Accreditation Standards and continuously improves all its resources in this way.